Help
Most answers are below. If yours isn't, write to me.
Email contact@thesalesmotor.com
I answer within one working day, Monday to Friday. Please send the link to the page you mean, and a screenshot if something looks wrong.
Getting started
What do you need from me before you start?
The 14 days start after our kickoff call, on the day I have all of this:
- Your program: what it is, who it's for, the price.
- Your recorded webinar or video. I send you an outline for it.
- Your logo and a photo of you.
- 3 short records added where your domain is registered. I send them to you and show you how.
- Your Stripe account connected, or your calendar link if people book a call instead. You connect it yourself, I show you where.
You don't need all of it on the kickoff call. I tell you on the call what's still missing.
How do I book the kickoff call?
Go to thesalesmotor.com/kickoff and pick a time. The link is also in the email you got after you picked your plan.
How long does it take?
14 days after our kickoff call, counted from the day I have your material. If it's not live by then and the delay is mine, I pay you back three months of your plan. Days you take to answer my questions are added to the 14.
Your account
How do I log in?
Go to app.thesalesmotor.com and click Log in. Use the email you signed up with.
I forgot my password.
On the login page, click the link to reset your password. You get an email with a new link. Check spam if it doesn't arrive in 10 minutes.
How do I change or cancel my plan?
In your account, go to Settings, then My plan. You can switch plans or cancel there. When you cancel, everything keeps working until the end of the month or year you paid for.
Can I get my money back?
Yes, until our kickoff call, within 30 days of paying. After the call I start building, so there's no refund. The full rules are in the Terms.
Your funnel
How do I ask for a change?
Email me three things: the link to the page or the name of the email, the old text, and the new text. Small changes like a text, a price or a date are included, up to 30 minutes a month. For bigger things, like a new page or a second funnel, I tell you the price before I start.
Where do I see who signed up?
In your account, open Contacts. Everyone who signed up is there, with the date. You can download the list any time. If you can't find the button, write to me and I send you the file.
Something is broken.
Email me the link to the page and a screenshot of what you see. If it's something I built, I fix it. That's part of your plan.
When is our next review call?
Every three months. I email you a booking link when it's time. Want it earlier? Just ask.
Everything else
Where are the legal documents?
I'm not a client yet. Can I ask something first?
Yes. Book a free 20-minute call, or see how it works on thesalesmotor.com.